SWITCHBOARD OPERATOR 

VACANCY TITLE: SWITCHBOARD OPERATOR

VACANCY REF: JC0265

VACANCY TYPE: FULL-TIME

AREA: ALTON, RICHARDS BAY

TIME CONDITIONS: DAYSHIFT

WORKING HOURS: 40 HOURS

SALARY: R18,000 – R35,000

CLOSING DATE: 20 AUGUST 2025

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ROLE SUMMARY

Jawet Construction is seeking for a Switchboard Operator to be responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.

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RESPONSIBILITIES AND DUTIES 

• To answer incoming, internal and designate outgoing calls in a professional and pleasant manner

• Liaise and communicate with doctors, executive personnel, public and colleagues

• Be able to designate complaints to relevant channels

• Confidentiality is of utmost importance

• Keep abreast with all relevant information and contingency plans 

• Knowledge of Health and Safety Rules and emergencies

• To assist with overtime when necessary

• Operating a busy Switchboard 

• Facilitate telephone calls in and out of the department

• Log calls for hospital staff and patients where required

• Log calls for faulty switchboard lines.

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SKILLS PROFILE EDUCATION

• Grade 12 or equivalent NQF level 4 qualification

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WORK EXPERIENCE

•  1-2 years working experience in the same position Essential.

• Working experience in private healthcare or healthcare funding industry will be advantageous,

• Working experience on SAP will be advantageous.

• Knowledge of Telephone Management Systems advantageous.

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KNOWLEDGE

• Computer literacy ( Microsoft office) essential,

• Good interpersonal  and communication skills,

• Must be able to function effectively independently,

• Fluent communication in English essential. 

• Multi-Lingual

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THE COMPANY’S EMPLOYMENT EQUITY PLAN AND TARGETS WILL BE CONSIDERED AS PART OF THE RECRUITMENT PROCESS ALIGNED TO THE GROUP’S EMPLOYMENT EQUITY STRATEGY. JAWET CONSTRUCTION ACTIVELY SUPPORTS THE RECRUITMENT OF PEOPLE WITH DISABILITIES. 
INTERESTED CANDIDATES WHO MEET THE ABOVE CRITERIA ARE REQUESTED TO CLICK APPLY ONLINE BELOW.
SHOULD YOU NOT RECEIVE FEEDBACK TWO WEEKS AFTER THE CLOSING DATE, KINDLY CONSIDER YOUR APPLICATION UNSUCCESSFUL.